Privacy Policy

Privacy Policy

Effective Date: 19 June 2025

This Privacy Policy explains how The Media Planning and Buying Agency (“we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you use our website or engage with our services.

We are committed to respecting your privacy and complying with applicable data protection laws, including the UK GDPR and relevant US privacy standards.

1. Who We Are

The Media Planning and Buying Agency operates across the UK and USA. Owned and operated as Dash Agency Limited.

UK Office:
The Media Planning and Buying Agency
John Rose Building, Coalport, Telford, TF8 7HT, United Kingdom

US Office:
1178 Broadway, New York, NY 10001, United States

Managing Director: Sam Deakin
Email: sam@themediaplanningandbuying.agency

2. What Information We Collect

We may collect and process the following types of personal data:

  • Name, job title, and contact details (e.g. email address, phone number)

  • Company or business information

  • Enquiry or project-related communications

  • Website usage data (via cookies and analytics tools)

  • IP address and device/browser information

We only collect the information we need to provide you with our services or respond to your enquiry.

3. How We Use Your Information

We use your data to:

  • Respond to enquiries or quote requests

  • Deliver marketing, media planning, and buying services

  • Maintain communication regarding projects and contracts

  • Improve our website and service offering

  • Send occasional marketing emails (with your consent or legitimate interest)

We will never sell your data or share it with unrelated third parties without your permission.

4. Lawful Basis for Processing

We process your data under one or more of the following lawful bases:

  • Consent – where you’ve given us clear permission

  • Contract – where processing is necessary for the performance of a contract

  • Legitimate Interests – where we have a business reason to use your data and it does not override your rights

5. How We Store and Protect Your Data

We use secure, cloud-based systems with appropriate security controls in place. Data is stored in the UK or USA, depending on operational needs. Access is restricted to authorised personnel only.

6. Your Rights (UK / EU Residents)

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict how we use your data

  • Withdraw consent at any time (where applicable)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact: sam@themediaplanningandbuying.agency

7. Cookies and Website Tracking

We use cookies and similar technologies to understand how visitors interact with our website and to improve performance. You can control cookie settings through your browser preferences.

8. Data Retention

We only retain your personal data for as long as necessary:

  • For the purposes it was collected

  • To comply with legal, accounting, or reporting obligations

9. International Data Transfers

We operate in both the UK and US. Where data is transferred internationally, we ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and, where appropriate, notified to you by email.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Sam Deakin
Managing Director
📧 sam@themediaplanningandbuying.agency
📍 John Rose Building, Coalport, Telford, TF8 7HT, UK
📍 1178 Broadway, New York, NY 10001, USA